Privacy policy.

Effective Date: 28 May 2024

1. Introduction

Welcome to "Transport and Land Development Engineers" T/A "Traffic Management Aotearoa" ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.ttma.co.nz/, or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Business Information

  • Business Name: Transport and Land Development Engineers T/A Traffic Management Aotearoa

  • Location: New Zealand

We are a company specialising in traffic management plans for Aotearoa. Our services include Traffic Management Designers & Planners, Event Traffic Management, Construction Traffic Management, and Temporary Barrier Design.

3. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: info@ttma.co.nz

  • Phone: 0800 872 3342

  • Mailing Address: Level 1, 4 Margaret Street, Hutt Central, Wellington

We are committed to responding to your enquiries promptly.

4. Types of Data Collected

We may collect various types of personal data from users, including but not limited to:

  • Names: To identify and personalise communications.

  • Phone numbers: To contact users regarding services or enquiries.

  • Email addresses: To send updates, respond to enquiries, and provide information.

  • Mailing addresses: For correspondence and billing purposes.

  • Job titles: To understand the user's role and provide appropriate services.

  • Contract preferences: To tailor our services to meet user needs.

Sensitive Personal Data:

We do not collect any sensitive personal data such as health information or biometric data.

5. Data Collection Methods

We collect personal data through various methods:

  • Website Forms: When users fill out forms on our website to request information, services, or support.

  • Cookies: Small data files stored on your device that help us understand how you use our website and improve your experience.

  • Third-party Services: Data collected through third-party analytics tools like Google Analytics to track and analyse website traffic.

Automatic Data Collection:

When users visit our website or use our services, we automatically collect certain information:

  • Location Data: To analyse geographic trends and improve service delivery.

  • Website Analytics Data: Includes IP addresses, browser types, device types, pages visited, and other similar data.

6. Purpose of Data Collection

We collect personal data for the following purposes:

  • To Provide Services: Use data to fulfil service requests and manage accounts.

  • To Improve User Experience: Analyse data to enhance our website and services.

  • To Communicate: Send notifications, updates, and marketing materials (with user consent).

7. Data Sharing and Disclosure

We may share personal data with the following third parties:

  • Google Analytics: To gather and analyse data to improve user experience on our website.

We ensure that any third party we share data with adheres to strict privacy standards and uses the data solely for the intended purpose.

8. User Rights

Under the New Zealand Privacy Act 2020, users have the following rights regarding their personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to certain conditions.

Exercising Your Rights:

To exercise these rights, please contact us at info@ttma.co.nz. We may require verification of your identity before processing your request.

9. Data Security

We take data security seriously and implement the following measures to protect user data:

  • HTTPS: Encrypts data transmitted between your browser and our website.

  • Secure Servers: Store personal data on secure servers with restricted access.

We also regularly review our security practices to ensure the highest level of protection.

10. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. The retention period depends on:

  • Legal Requirements: Compliance with legal obligations.

  • Business Needs: Operational needs to maintain business records.

We regularly review the data we hold and securely delete or anonymise personal data when it is no longer needed.

11. Compliance

We comply with the New Zealand Privacy Act 2020, which governs the collection, use, and disclosure of personal data in New Zealand. We are committed to upholding the principles of this Act to ensure the privacy and protection of personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

13. Consent

By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our website or services.